PRIVACY POLICY

Domain – yagiyiwala.in

 

Owner of the Domain - Ya G EXPORT IMPORT, 4/455 Kacheri Ghat Agra 282004, Agra-282004 Uttar Pradesh, India

We know that how much information about you is important for you to not be disclosed in some unnecessary matters or things and how this information is used and shared. And we value and appreciate your trust that you place in us and recognize the importance of secure  transactions and information privacy. This Privacy Policy talks in detail about  how our Website and its affiliates collect and process your personal information through the website of Ya G EXPORT IMPORT, devices, products, services, online and physical stores, and applications that reference this Privacy Policy.

 

What Personal Information or Data is collected by our website?

 

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

●          Information You Provide To Us:  We receive and store any information you provide in relation to your use to the services of the website. You can choose not to provide certain information, but then you might not be able to take advantage of many of the Services available on our website. Wherever possible, we also indicate the options where it is not mandatory for you to give the information.

 

 

    We take and gather your  personalinformation,such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details,from you when you set up an account or transact with us. While you may browse some of the sections of our Website’s Platform without being a registered member, but certain activities,such as placing an order or consuming our online content or services do require registration. We use your contact information to send you offers  which are based on your interests as per your previous orders as well as your browsing.

 

If you post messages on our message boards, chat rooms or other message areas or leave a feedback or if you use voice commands to shop on the Platform, we then collect that information which you provide to us and retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If  personal correspondence, such as emails or letters are sent by you to us, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

 

●           Information Collected Automatically: We automatically collect and store certain types of information related to your use of our services provided at the Website, that includes the information about your interaction with content and services available through the Website’s Services. We may even track your buying behavior, preferences, and other information that you choose to provide on our Platform. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled as well as analyzed on an aggregated basis.

 

 We use "cookies" and other unique identifiers, and through that we obtain certain types of information when your web browser or device accesses the Website’s Services and other content served by or on behalf of our  Website.

 

●          The  Information We Receive from Other Sources: We may get the  information about you from other sources as well, such as updated delivery and address information from our carriers, which is used by us to correct our records and deliver your next purchase with us more easily and conveniently. This provides better support for the customers as well.

 

 

We have access to your SMS, contacts in your directory, location and device information with your consent and We may also request you to provide your PAN, GST Number, Government issued ID cards/number and Know-Your-Customer (KYC) details to:

 

(i)Find and have a check on your eligibility for certain products and services including but not limited to credit and payment products;

 

(ii) Issue the GST invoices for the products and services purchased by you for your business requirements;

 

(iii) enhance your experience on the Website as well as to provide the access to you related to the products and services being offered by us, sellers, affiliates or lending partners. You understand that your access to these products/services may be affected in the event consent is not provided to us.

 

We and our affiliates even collect and analyse the demographic and profile data about you on our Website in our efforts to continually improve the products and services being offered by us. To help diagnose the problems with our server as well as to administer the Website’s Platform.

 

We can occasionally ask you to take part in the surveys conducted either by us or a third party market research agency. These surveys may ask about your personal information, contact details, demographic information, date of birth, and other information giving the details about your interests, lifestyle information, the purchasing behaviour of the customers and other such information that you may choose to provide. The surveys may consist of a collection of voice data or video recordings, the participation of which would purely be voluntary in nature. We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

 

We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers, to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Website services.

 

We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

 

We even use the  information to prevent and detect fraud and abuse in order to protect the security of our customers, ourselves and others. We may also use scoring methods to assess and manage credit risks.

 

COLLECTION OF PERSONAL AND OTHER INFORMATION

 

When our website is used by you, we collect and store your personal information which is provided by you only as a customer of our website. This information as stated above is a way for us to make your shopping experience with us smooth and hassle-free. This gives you a safe, efficient, smooth and customized experience. This even gives the opportunity to provide you with the services and features that are most likely to meet your needs, and to customize our website as per your choices and interests, so that whenever you use our website, you find the products similar to your choices and you get what you are desiring for through that easily. This makes your experience safer and easier and also makes us earn the happiness of our customers. Through this, we feel that we are connected with our customers directly and having a personal touch with them and also fulfilling their demands as we know their choices as well.

 

 

We use data collection devices such as “cookies” as mentioned above on certain pages of our website to help analyse our web page flow, to measure the promotional effectiveness as well as to promote trust and safety.

 

COOKIES

 

Cookies are the small files which are placed on your hard drive which plays an important role in assisting us in providing our services. There are certain features which we offer are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies help us provide the information which is according to your interests. The data collection devices such as "cookies" are used by the website on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services and these do not contain any of your personal information. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session.

 

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners for marketing and analytical purposes. This helps us understand how our customers use the site.

 

 

INFORMATION SHARING BY THE WEBSITE

 

Information about our customers is a very important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with our subsidiaries,controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

 

●          Transactions Where Third Party is Involved: We make available to you services, products, applications, or skills provided by third parties for use on or through our Services provided on our website. For example, you can order products from third parties through our stores, download applications from third-party application providers from our App Store, and enable third-party skills through our services. We also offer services or sell product lines jointly with third-party businesses, such as co-branded credit cards. You can tell when a third party is involved in your transactions, and we share customers' personal information related to those transactions with that third party.

 

●          In case of Third-Party Service Providers: The other companies and individuals are employed by us to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links, which includes paid links as well, processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

 

●          In case of Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy, unless, of course, the customer consents otherwise). Also, in the unlikely event that the Website’s  substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

 

●          For the protection of the Website and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply the Terms and Conditions of Use and other agreements; or protect the rights, property, or safety of the Website, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

 

 

 

The information related to you may be shared by us with the other corporate entities and affiliates. These ones may market to you as a result of such sharing unless you opt-out of it explicitly.

 

We may disclose the personal information related to you to the third parties. This disclosure may be required for us to provide you access to our services, and to comply with our legal obligations, to enforce the User Agreement of ours and also to facilitate our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraudulent or illegal activities related to the Services provided by us. There is a full trust which we give you that we do not disclose your personal information to third parties for their marketing and advertising purposes until and unless there is explicit consent for it by you.

 

If it is required by law to disclose your personal information, in that case, we may disclose the personal information about you or in the good faith belief that such disclosure is reasonably necessary to:

 

(i)Enforce our terms or Privacy Policy

 

(ii) Respond to the claims of an advertisement, posting or other content which is violating the rights of a third party; or

 

(iii)Protect the rights, property or personal safety of our users or the general public;

 

 

 

We and the affiliates related to us will share/sell some or all of your personal information with another business entity with which we, including our assets are planning to merge, or if we get acquired by that business entity, or re-organization, amalgamation, or restructuring of business. If such transactions take place, that business entity or the combined one will be required to follow this privacy policy in regard to your personal information, so that your personal space does not get exploited.

 

Your Consent

 

By taking the services of this website or by using this website and by providing your information, you give your consent to the collection and use of your personal information which you disclose on the Website in accordance with our Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.

 

If there is any change in our Privacy Policy, we will let to you know about these changes by posting on this page so that you remain aware of all the things and information which we collect, and how we use it and under what circumstances we disclose it to the other business entity or the third party.

 

CHOICE /OPT-OUT

We give all our users the freedom and the opportunity to opt-out of receiving non-essential, i.e. marketing-related, promotional and other similar kinds of communications from us on behalf of our partners as well as from us in general, after setting up an account.

 

If you want to remove your personal information which includes your contact information from all the lists and newsletters of our website, you have the option to do that as well.

 

If your age is below 13 years, we will not retain any of your personal information.

 

If your age is below 18 years, we will not retain any of your personal information due to the presence of content related to adult toys on this website.

 

LINKS TO OTHER SITES

 

Our website may have the links to other websites as well which may collect the personally identifiable information about you. We are not responsible for the privacy practices or the content of those websites which are linked to or website.

 

ADVERTISEMENT

 

We may have the usage of the third-party advertising companies to serve ads when you visit our website. These companies may use information, which will not include your name, address, email address, or telephone number about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

 

 

SECURITY PRECAUTIONS

 

Our website has stringent security measures for protecting the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your data or information is in our possession, we adhere to strict security guidelines, protecting it against the unauthorized access.

 

RETENTION POLICY

 

We will collect and retain your personal information only for the purpose of providing you with the  services and features available on our website for you and will retain this information only till such period as prescribed under applicable law.

 

CONTROLLERS OF PERSONAL INFORMATION

 

Any personal information provided to or gathered by our website for the smooth and enriched services to you and also for making our customers rely on us, all those information and data will be stored and controlled by our website (the data controller/ data fiduciary).